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WhatsApp Business for manufacturers — the 2026 setup

Productivity · 2026-04-23 · 5 min read

WhatsApp Business is free, your customers are on it, and a modern ERP can wire it to your invoices. Here's the setup.

  1. Download WhatsApp Business, register your factory's landline-linked mobile number.
  2. Set business hours, away message, and a product catalog.
  3. In WAM ERP Settings → Notifications, turn on "WhatsApp Order Confirmation" and "Payment Reminder".
  4. Done. Every saved invoice now sends a one-tap payment link via WhatsApp.

Customers love it. Collection cycles drop 20–30% in our internal data.


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